Privacy Policy

At Derpy Cute, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, DerpyCute.com. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect
We collect personal data when you visit our website, create an account, send us pictures, or make a purchase. The types of personal information we collect include:

• Name
• Date of birth
• Email address
• Shipping address
• Billing address
• Payment information
• Photos and shared personal info

User information is not stored long-term, unless requested by a user (such as account creation, or submission of photos or other personal information).  

2. How We Use Your Information
The personal data we collect is used for the following purposes:

• To process and fulfill orders (e.g., shipping and billing).
• To communicate with you about your orders and customer service requests.
• To send promotional and marketing communications (if you have opted in). 
• To submit photos for the style guide. 
• To submit photos and personal information for our Derp of the Month series. 

We may also use the information to improve our website and customer experience.

3. Data Sharing
We may share your personal data with third parties in order to facilitate the completion of your orders. These third parties include:

• Payment processors to process payments securely
• Delivery services to ship your orders

Some of these third parties may be located outside of your country. We ensure that all third-party services we work with adhere to the necessary privacy and data protection standards. Additionally, third-parties such as Instagram are used for the collection of photos from users to post on our site. These are only collected at the users permission. 

4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using secure payment gateways and trusted services. Additionally, we keep our software and systems updated to safeguard against security breaches.

5. Cookies and Tracking
We use strictly necessary cookies to enhance your experience on our website. These cookies help us ensure that our site functions properly, such as keeping items in your shopping cart.

We do not use cookies for marketing or tracking purposes.

6. Children’s Privacy
Our website is intended for users of all ages. However, we do not knowingly collect personal information from children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will take steps to delete that information.

7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law or requested by the user (such as account creation and sharing photos). You may request the deletion of your data at any time, and we will honor your request.

8. Your Rights
You have the right to:

• Access your personal data
• Correct any inaccuracies in your data
• Update or delete your personal information

You can exercise these rights by logging into your account and updating your information in the account settings or by contacting us. 

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. A yearly reminder will pop up reminding users to check our policy pages. This will only be shown once a year unless significant changes are made that users need to be informed of before then. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please feel free to reach out.